24-HOUR MOTOR CLAIMS REPORTING

Making a claim?
Start here.

When something goes wrong, a clear next step makes all the difference. Put safety first, then speak to the motor claims team about what happens next.

Call our 24-hour claims line What to have ready
24/7Motor claims reporting
Call any time, day or night

Here when
you need to call.

0330 822 7577

Motor claims are administered by iRevolution Claims on behalf of Broker Zone.

AT THE SCENE

First, make sure
everyone is safe.

These are general steps after a road accident. Follow the advice of emergency services and do not put yourself or others at risk to collect information.

  1. 01

    Stop somewhere safe.

    Switch off the engine and use hazard lights. Move to a safe place if you can do so safely.

  2. 02

    Check for injuries.

    If anyone is hurt or there is an immediate danger, call 999 and follow the emergency services’ instructions.

  3. 03

    Record what happened.

    Exchange contact and insurance details, note any witnesses, and take photos of the scene and damage if it is safe.

  4. 04

    Report the incident.

    Call the motor claims line as soon as you can. Describe the facts clearly and avoid agreeing liability at the roadside.

REPORT A MOTOR CLAIM

A little preparation.
A clearer conversation.

HAVE THESE TO HAND IF YOU CAN
  • Your policy number and vehicle registration
  • When and where the incident happened
  • A brief account of the damage or injuries
  • Other drivers’ and witnesses’ details
  • Any photos or relevant documents

Do not wait to call just because you are missing an item.

BROKER ZONE MOTOR CLAIMS LINE

24 hours a day.
7 days a week.

0330 822 7577 Call now

This motor claims service is administered by iRevolution Claims, a trading style of iRevolution Claims Limited (FCA reference 935488).

PRACTICAL SUPPORT

Help for the road
ahead.

The claims team can explain the options that apply to your situation. Any assistance is subject to your policy and the circumstances of the claim.

Repair and replacement

Ask about repair arrangements and whether a replacement vehicle is available for your claim.

Personal injury

Tell the claims team about any injuries so they can guide you through the relevant next steps.

Legal assistance

If legal support may be relevant, the team can explain the options available under your cover.

OTHER TYPES OF CLAIM

Not a motor claim?
Speak to your broker.

For property, liability or any other business insurance claim, check the claims instructions in your policy documents or contact Broker Zone. We will help you identify the right claims contact for your cover.

Call 01782 291488 Contact Broker Zone