Repair and replacement
Ask about repair arrangements and whether a replacement vehicle is available for your claim.
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Talk to your broker01782 291488
24-HOUR MOTOR CLAIMS REPORTING
When something goes wrong, a clear next step makes all the difference. Put safety first, then speak to the motor claims team about what happens next.
Call our 24-hour claims line What to have readyMotor claims are administered by iRevolution Claims on behalf of Broker Zone.
AT THE SCENE
These are general steps after a road accident. Follow the advice of emergency services and do not put yourself or others at risk to collect information.
Switch off the engine and use hazard lights. Move to a safe place if you can do so safely.
If anyone is hurt or there is an immediate danger, call 999 and follow the emergency services’ instructions.
Exchange contact and insurance details, note any witnesses, and take photos of the scene and damage if it is safe.
Call the motor claims line as soon as you can. Describe the facts clearly and avoid agreeing liability at the roadside.
REPORT A MOTOR CLAIM
Do not wait to call just because you are missing an item.
This motor claims service is administered by iRevolution Claims, a trading style of iRevolution Claims Limited (FCA reference 935488).
PRACTICAL SUPPORT
The claims team can explain the options that apply to your situation. Any assistance is subject to your policy and the circumstances of the claim.
Ask about repair arrangements and whether a replacement vehicle is available for your claim.
Tell the claims team about any injuries so they can guide you through the relevant next steps.
If legal support may be relevant, the team can explain the options available under your cover.
OTHER TYPES OF CLAIM
For property, liability or any other business insurance claim, check the claims instructions in your policy documents or contact Broker Zone. We will help you identify the right claims contact for your cover.
Call 01782 291488 Contact Broker Zone